How to Set Up Your Broadcasts

Follow the instructions and videos below to setup different broadcasts to meet your needs.

Content:

Use this broadcast to deliver a document or freebie to your bot user.

1. Click on “Broadcasting” on the left side.
2. Click on “+New Broadcast” in the top-right corner.
3. Where it says “Enter your text…” type an engaging message asking if they would like to receive your content
4. Add “Yes” and “No” choices by clicking on “Add Button.” Change the “Button Titles” to “Yes” and “No.
5. For the “Yes” branch of the conversation, choose “Send message” under “When This Button is Pressed”. Click “Send message again” to edit the “Yes” branch.
6. Type a quick message for them. (Optional)
7. Click on “+File”, then “File” again.
8. Select your file.
9. Return to the original post by clicking the back arrow towards the top left. Then edit the “No” branch.
10. When you are ready to send, click “Go Next” in the top right corner.
11. “Subscription Broadcast” should already pre-selected.
12. Adjust your targeting based on your audience. For example, select a particular tag.
13. Select if you want it sent now or scheduled for later.
14. Change the “Timezone Settings” if needed.
15. Select “Send Now.”
16. Your broadcast for content has been sent!.

TIP! Add character to your content broadcast and deliver a video you've recorded or a funny GIF. Instead of attaching a file, select “Video” and upload your recording or GIF there. You can find a great selection of GIFs at giphy.com.

Share your services:

Provide a list of how you can help your bot user along with follow-up steps.

1. Set up a broadcast as described above.
2. Prompt them to learn about your services and add a button for each.
3. When they click through a service, give a bit more information, and provide the follow-up steps.
4. A few tools in ManyChat for follow-up methods:
   1. Direct phone number
   2. Link to external site
   3. Continue messaging
5. Send out the broadcast as described above.

Your Story:

Engage with the user by sharing a bit of your background.

1. Set up a broadcast as described above.
2. For this script, mimic a real life conversation that you would have with someone who wants to know your story.
3. Add buttons to allow them to continue the conversation.
4. Provide exit buttons in case they are not interested in hearing more of the story.
5. Send the broadcast as described above.

BONUS! Add a Delay

Give a pause in your responses to make it look like you're typing.

1. Type your message in the message box.
2. Give the user a choice of options by adding “Send Message” buttons.
3. Click “+Delay” and it will show the message following the delay after the selected amount of time.
4. To move the delay, click and drag the up/down arrow on the right.